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Privacy policy

Last Updated: July 31, 2023

This Privacy Policy is provided by Optimum Nutrition, Inc. and/or its corporate parents, subsidiaries or affiliates (collectively, «the Company», «we», or «us»). Here we explain how we collect, use and share information that identifies you or relates to you as an individual (“Personal Information»). The Privacy Policy also tells you about your rights and choices with respect to your Personal Information, as well as how to contact us if you have questions – our details can be found at the end of the statement.s

You can use the hyperlinks below to navigate to particular topics of interest:

  • What personal data do we process and how do we use it?
  • Automated decision-making and profiling
  • Retention periods
  • Sharing personal information with third parties
  • Your privacy rights
  • Additional information for california residents
  • Changes to this privacy policy
  • Children
  • Security
  • Complaint procedures

1. What personal data do we process and how do we use it?

We collect Personal Information about you in a variety of ways depending on how you interact with us and our websites and services, including:

  • Directly from you when you provide it to us, such as when you register for an account, leave reviews for our products, sign up to receive communications from us, place an order, or contact us by phone, email, or otherwise.
  • Automatically through the use of cookies, server logs, and other similar technologies when you interact with our websites, advertisements, and emails.
  • From other sources, including, for example, our affiliates, business partners, service providers, online social media networks, and other third parties, or from publicly available sources.
The following provides examples of the type of information that we collect in a variety of contexts and how we use that information.

2. Automated decision-making and profiling

We don’t use automated tools to make decisions about people. We may send you mailings and newsletters with content tailored to you. The content is determined by your purchases and the interests as gathered from your purchasing and click behavior.

3. Retention periods

We retain your personal information for only as long as necessary to fulfil the purposes outlined in this Optimum Nutrition Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements, unless a longer retention period is required or permitted by law. To determine the appropriate retention period for personal information, we consider applicable legal requirements, the amount, nature and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we obtained the information and whether we can achieve those purposes through other means.